🚚 Shipping Information
Our Shipping Policy
📦 Shipping Estimates
Most of our orders are delivered within 7 to 15 business days to major countries.
| Country / Region | Shipping Time |
|---|---|
| USA | 7 – 12 Business days |
| Europe | 7 – 15 Business days |
| Canada | 7 – 15 Business days |
| Australia | 7 – 15 Business days |
| United Kingdom | 7 – 15 Business days |
| Rest of the World | 10 – 15 Business days |
⏱️ Delivery Time
Delivery time = Processing time + Shipping time
- Processing time includes the production period for your order.
- Common products are processed within 1–2 business days.
- Customized products typically require 3–5 business days for production.
💡 Please note: Processing time is not included in the shipping time estimates above. We appreciate your patience and understanding.
📍 Tracking Information
- Once your order ships, you will receive a confirmation email with a tracking ID.
- Please allow 2–5 business days for the tracking status to update after shipping.
- For logistical reasons, items in the same order may sometimes be shipped in separate packages.
- Please note: Free shipping may not always include full tracking services.
You can track your order anytime using the link provided in your shipping confirmation email, or here.
📌 Important Notes
- Shipping times do not include delays caused by customs clearance or import processing — these are beyond our control.
💬 Have Questions?
If you need any assistance, please don't hesitate to reach out.
service@rayjigpuzzles.com